
I may have mentioned at some point that I'm working in Customer Service these days.
That's right. From the minute I hit the old time clock until that last second of the day, I'm straining doorward at the end of my phone-tether, professional palaver maven. I service members all day long.
Thank you. I'll be here all week.
I understand my role and in a lot of ways I enjoy what I'm doing. I'm a fixer. I enjoy solving puzzles, and I find it tremendously gratifying to make things right for folks. Howe

ver, if folks are calling in to customer service lines, there are a few things they can do to help me do my job.
Squalling infants in the background: You may be baffled to know that the poo-flinging dauphin wot sprang from your loins is ear-piercing over a phone line. I can't solve your problem if your voice is a mere whisper behind the 80 decibel wall of cacophony your child is orchestrating. Please please pretty please put a cork in it before you call, mkay?
We're talking and I'm focusing on your issue. I take this very seriously. Hearing your jeans unzip plays havoc with my ability to concentrate on resolving issues. Trying to keep the laughter out of my voice against the backdrop of your clattering urine reporting around a tiled room is, well, it's just embarrassing. And THEN you flush. Well, makes sense-- it's not as if you would like to discreetly hide what you were doing. How about a courtesy not-flush in this case? At least I could pretend you were folding laundry and then washed your hands in a sink? Help me with my fantasy, okay?
Loud tv/video game/electronic equipment in the background: would you mind terribly powering down the table saw before you call? I really want to help. Help me help you.
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Chuy's paw prints came off the wall mostly with a wet warsh cloth. The other little bit was easily touched up.
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I'm prolly moving into my new bedroom this week, depending. WOOHOO!
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Thank you, LawDog, for swiping at bugs with the hand-held bugzapper over my dinner plate. What's a li

ttle extra protein and fibre among friends, eh? ;)