tag:blogger.com,1999:blog-3786818.post5024247825905259711..comments2024-03-18T17:08:18.111-05:00Comments on Fatale Abstraction: On what inspires customer service.phlegmfatalehttp://www.blogger.com/profile/08636803080525003892noreply@blogger.comBlogger9125tag:blogger.com,1999:blog-3786818.post-50116258484511049732011-05-03T22:41:22.354-05:002011-05-03T22:41:22.354-05:00Thank you for weighing in, Anonymous. I think the...Thank you for weighing in, Anonymous. I think the little shit had it coming, quite frankly.phlegmfatalehttps://www.blogger.com/profile/08636803080525003892noreply@blogger.comtag:blogger.com,1999:blog-3786818.post-56051035965237791172011-05-03T22:35:40.170-05:002011-05-03T22:35:40.170-05:00College job. I was working as a fry cook at a loca...College job. I was working as a fry cook at a local eatery that had pretty stupid uniforms. I hated the uniform, but I took their money, so, you know-- I wore it. <br /><br />A little shit that had been the bane of my best friend's family's existance came in. He was my buddy's little brother's buddy, and thought that it was perfectly okay to burglarize their house to search for clothes and prescription drugs, to give a 13 year old boy a bottle of vodka at a school dance and encourage him to chug it, encourage other kids to steal, that kind of thing. <br /><br />He saw me in my stupid uniform, and smirked, guffawed, pointed, and laughed at me before giving his order. He got some special sauce-- right under the pickle.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3786818.post-15887874457313458552011-05-03T08:41:14.020-05:002011-05-03T08:41:14.020-05:00Rules I follow:
Always compliment server and tip a...Rules I follow:<br />Always compliment server and tip a bit over the standard;<br />Always inform the supervisor of anyone, server or clerk, or nurse of good service received;<br />if you receive unacceptable service of any sort, politely explain why your expectations were not met.<br />I find, when I am a repeat customer, I am treated to an extra measure of goodwill. The techs at my nail salon, for example, know my name, talk more and jump up to be the one who works on me.Hollyhttps://www.blogger.com/profile/16904765556381305064noreply@blogger.comtag:blogger.com,1999:blog-3786818.post-8494253355076734992011-04-29T20:51:01.923-05:002011-04-29T20:51:01.923-05:00They get away with it because no body will take th...They get away with it because no body will take them to task... sigh... Joshkie is right!Old NFOhttps://www.blogger.com/profile/16404197287935017147noreply@blogger.comtag:blogger.com,1999:blog-3786818.post-54922932606741801362011-04-29T20:04:14.019-05:002011-04-29T20:04:14.019-05:00When I hear someone acting that way toward one of ...When I hear someone acting that way toward one of the nurses I always, very politely, ask them if they really expect acting like that to improve their (or usually their family members) care?Spikessibhttps://www.blogger.com/profile/01586799040314152959noreply@blogger.comtag:blogger.com,1999:blog-3786818.post-45307231172413190452011-04-29T16:34:26.891-05:002011-04-29T16:34:26.891-05:00I never knew my ex was a customer of yours. Sounds...I never knew my ex was a customer of yours. Sounds exactly like her M.O.Rabbithttps://www.blogger.com/profile/09924556230506190220noreply@blogger.comtag:blogger.com,1999:blog-3786818.post-53554932890757754942011-04-29T14:06:16.469-05:002011-04-29T14:06:16.469-05:00I have always wondered that myself. Thing is soci...I have always wondered that myself. Thing is society in general has taught them to be that way by caving in to them when they act like that.Ruthhttps://www.blogger.com/profile/11924993310937754220noreply@blogger.comtag:blogger.com,1999:blog-3786818.post-10539390912475399882011-04-29T08:48:03.349-05:002011-04-29T08:48:03.349-05:00From a purely business perspective I would drop hi...From a purely business perspective I would drop him as customer.<br />Unless he's bringing in 4 to 5 time the revenue of other customers, he's not worth the wasted man-hours and heartache.<br />If he's costing you non-billable hours or comped stuff, he might be costing you more money than he's bringing in. If he's costing you time that could be spent with more productive customers, he's costing you money. <br />If you are worried about bad word of mouth, he's already doing that evertime makes a fuss around other costumers or his 'friends.'<br /><br />Just my thoughts,<br />JoshJosh Kruschkehttps://www.blogger.com/profile/09288700371539530398noreply@blogger.comtag:blogger.com,1999:blog-3786818.post-45931565759974400142011-04-29T07:44:53.169-05:002011-04-29T07:44:53.169-05:00That sounds like my Father in law LOLThat sounds like my Father in law LOLFarmmomhttps://www.blogger.com/profile/03226384244084630509noreply@blogger.com